Our business operations are guided by our corporate principles, and we have worked long & hard to develop our mission, set a clear vision for the future, and create a set of values to ensure our continued status as a corporation that, above all else, cares for its customers.

In order to guarantee excellent service, we promise our customers each of the following:

  • 24/7 on-call availability
  • Short lead time
  • Top-to-bottom quality for every order
  • Best prices, best value
  • Same-day delivery for urgent orders
  • We consider your needs first
  • We consider you family & treat you with respect 

Zalatimo Industries’ Mission

We have set a challenging goal for ourselves, but one that we fully expect to achieve. Every day, we work to ensure that Zalatimo Industries is growing into one of the foremost industrial enterprises in the Middle East. This is a bold mission, but one that can be accomplished.

Our commitment to customer service is our most effective strength. Our customers are devoted to us because we help make their job easier, with attention to detail, follow-through, and dedication. “We are here to serve you” is not an empty promise… it is a commitment that we live up to every day.

Zalatimo Industries’ Values

Without a strong set of corporate values we would be a rudderless ship, adrift and lacking the ability to find a secure home in the business world. Our founding principles assume a respect for integrity, fairness, & honesty in all aspects of our business. We likewise expect the same principles be demonstrated by our business partners.

Beyond those principles, we have dedicated ourselves to demonstrating 7 values in all of our initiatives:

  • Outstanding quality
  • Low price
  • Reliable delivery
  • Honesty
  • Trust
  • Flexibility
  • Innovation
  • Integrity

We live & work by these values every day, and we hope that you will become a part of our business family so you can experience the Zalatimo Industries way firsthand.